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Retailers and restaurants increasingly rely on integrated tech systems to manage operations efficiently. However, syncing complex datasets between commerce platforms (POS, ecommerce, ordering etc) and accounting systems often requires manual workarounds, creating room for errors and inefficiencies.
To eliminate such challenges, LINK provides powerful embedded integration solutions, including:
- Lightspeed Commerce and QuickBooks Online (QBO) integration, tailored for 1800+ golf courses that run on Lightspeed R-series for their retail stores, and K-series for their on-premise bars and restaurants.
- Shopify and QuickBooks Desktop (QBDT) integration, offering a full end-to-end sync process for 1200+ businesses and counting.
The Problem
As merchants scale and use a wide range of retail and food tech systems, their accounting teams face several hurdles and inefficiencies:
- Manual data entry across platforms introduces inconsistencies and delays.
- Lack of control over how and when data syncs to accounting software leads to errors, incomplete reporting, and potentially inaccurate tax filings.
- Limited error handling makes it hard to identify and correct sync issues.
- Rigid mapping rules force merchants to create workarounds for within their accounting system rather than go with the right/ideal setup.
- Increased operational costs stem from inefficient workflows, frequent rework, and a higher reliance on accounting or support staff to reconcile data manually.
The Solution
Lightspeed Commerce + QuickBooks Online
- Flexible sync modes
Merchants can choose how sales are aggregated—by individual transaction, product, product type, or register. - Manual or automatic sync options
Users can review summaries before syncing or let the system run in the background. - Customizable account mapping
Every financial component—income, refunds, tips, discounts, etc.—can be mapped to specific QBO accounts. - Robust error handling
Includes product deduplication, auto-retries for temporary API issues, manual retry interfaces, and detailed activity logs.
Shopify + QuickBooks Desktop
- Robust and fast set up with QuickBooks Web Connector (QWC) architecture
Scalable integration built on the latest version of the QuickBooks Desktop API, which establishes a robust and secure bridge with Shopify by leveraging the QWC based approach. - Modern, Automated Syncing
Replaces the legacy file-based approach with seamless, real-time data transfer. No manual setup needed and it enables faster, more reliable syncs.
- Data sync flexibility
Merchants can choose between individual order sync or summarized entries per payout/day. - Automation and reporting
Reduces manual data entry while enabling detailed financial reporting—including income, refunds, and cost of goods sold.
The Result
LINK’s embedded accounting integrations have enabled thousands of retailers and restaurants to automate financial data reconciliation, with high security and reliability, thus setting the gold standard for such integrations.
The affordability of LINK’s solutions, starting at $15 per location per month, allows a wide range of merchants to benefit from full automation. LINK has 1500+ and 500+ daily active users for QuickBooks Desktop and QuickBooks Online integrations respectively, with continuous usage since the last two years, demonstrating long-term stickiness and value. LINK anticipates 10x user growth in the next 15 months.
LINK’s Accounting integrations typically save merchants 40+ hours per location per month on manual tasks, thus making these integrations instrumental for Commerce platforms to acquire and retain merchants.
Talk to us at LINK!
We specialize in powering seamless integrations across retail and food tech ecosystems. Let’s explore how we can do the same for you.
