Ghost Kitchen

A major Ghost Kitchen-Plug n Play Integration to dozens of
POS|Food Apps|Functional Software Systems

Case Study: Ghost Kitchen


A market leader in the Ghost Kitchens segment was confronted with huge opportunities but accompanied by an almost insurmountable challenge. That of integrating with a large, technically diverse portfolio (100 plus and growing exponentially) of Online Food Ordering and POS systems in order to gain a critical first-mover advantage over the competition.


LINK utilized its unique proprietary, white-labeled integration Connector Suite to deliver over 36 Integrations to multiple POS and online food ordering systems. This enabled the Ghost Kitchen App to connect to over 5000 Restaurants rapidly and effectively via a single point of entry offered by the LINK Platform.

LINK helped the client overcome the challenge of dealing with disparate POS Systems and varying levels of Technical architecture possessed by this wide spectrum of geographically distributed Restaurants. Major POS Systems integrated included Toast, Square, Clover, Lightspeed, Oracle Simphony, Shopify, and many others.

In addition, the LINK Integration Platform enabled connectivity to multiple critical 3rd party Food Apps. It also enabled the Ghost Kitchen App’s numerous end customers (Restaurants) to develop critical functional integrations. These connected their POS Systems to core business apps including Accounting, Inventory Management, ERP, CRM thereby streamlining internal data flows, saving tens of thousands of manhours otherwise spent in manual data entry and reconciliation.


With 1000s of new Restaurants-with dozens of new POS Systems being onboarded onto the Ghost Kitchen Enterprise App every month, it has established itself as a first-mover in the space across North America and Canada. It has also capitalized on cost-efficiencies brought about by LINKS’s unique transaction/location-based pricing model.

Thereby leading and establishing a pivotal and much-needed paradigm shift to automation, enabling the Restaurant and F & B operator industry to sustain and thrive in challenging times.

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We have scaled customers to 10k+ locations via our advanced support tooling and integrated ticketing process.

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Integrations and migrations are all we do… new integrations typically launch within a matter of weeks.

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